*Premier Education request 48 hours’ notice of any amendments to bookings.
If you need to swap a session, you can do this quickly in your online account by following these steps:
Step 1: Visit www.premier-education.com and log into your Premier Education account.
Step 2: Go to your Family Portal.
Click on Account followed by My bookings
Step 3: You will now see a calendar with all your current bookings for each month.
Click on the booking you wish to amend, then select Amend Booking,
A new calendar will appear:
Once you have cancelled the session by selecting to Clear Day, select the New Date, choose the Time Slot, and click Show Summary.
If you have purchased Flexi-Booking (see T&Cs) with the booking you are amending, the summary will show the swap with no extra charge.
Select Complete Amendment.
That’s it! ✅
Your booking will be updated straight away.
If you experience any further issues, please get in touch with our Customer Solutions Team - info@premier-education.com