How do I change the time slot of a session?

*Premier Education request 48 hours’ notice of any amendments to bookings.  

If you need to change the time of your session sessions, you can do this quickly in your online account by following these steps:


Step 1: Visit www.premier-education.com and log into your Premier Education account.


Step 2: Go to your Family Portal.

Click on Account followed by My bookings.

A screenshot of a computer

AI-generated content may be incorrect.


Step 3: You will now see a calendar with all your current bookings for each month.

A screenshot of a calendar

AI-generated content may be incorrect.

Click on the booking you wish to amend, then select Amend Booking,

A close up of a number

AI-generated content may be incorrect.

A new calendar will appear.

Select the Date, choose the Time Slot you require followed by Show Summary.

A screenshot of a calendar

AI-generated content may be incorrect.

  • If you extend a session, the summary will show an additional cost.
  • If you reduce a session, no refund or credit will be given however your booking will be updated to the requested time.

A screenshot of a computer screen

AI-generated content may be incorrect.

That’s it! ✅

Your booking will be updated straight away.


If you experience any further issues, please get in touch with our Customer Solutions Team - info@premier-education.com