![Premier Education Logo.png]](https://info.premier-education.com/hs-fs/hubfs/Premier/Premier%20Education/Logos/Premier%20Education%20Logo.png?height=35&name=Premier%20Education%20Logo.png){kind=small}
Account
Need to make a change to your family, your contact details or update medical information?
Account
- How do I create an account?
- How do I login to my account?
- How do I reset my account password?
- How do I update my contact details?
- I can’t find my child’s class on my family portal
- How do I update my family member's Medical Notes or Dietary Requirements / Allergies details?
- What does photo consent mean?
- How to Change Your Child's Class Name
- Child Collection Password Requirements
Manage Bookings
- How do I manage my own bookings via the Customer Booking Management system?
- Can I change my booking?
- Can I add more sessions to an existing booking?
- How do I make a change to my booking?
- How do I swap a session?
- How do I cancel a session?
- How do I change the time slot of a session?
- Can I add my child to a waiting list?
- What do I do if my child's unwell?
- Can I check if my booking is confirmed?
- What if I want to cancel a booking or session after the 14-day cooling-off period?
- Can I receive a credit for booking changes?
- Can I get a refund?